Solved: 3 long beep 2 short beep RAM. problem - HP Support Community

Superplayez · ‎03-12-2023

I have a Hp slimline desktop and during an update the power cord came out and now its giving me error. I changed the ram to a different slot and now it is giving me 3 long beep and 2 short beep and no display screen.The ram does not seem to fit in correctly and after the sound the LED keep flashing in the same patter as the sound . Its giving me a headache please help thanks

Prométhée · ‎03-12-2023

hi

follow instruction

HP Desktop PCs - Computer Does Not Start and Emits an LED or Beep Code | HP® Customer Support

The red light blinks three times, and then two, short white light blinks (3 long red, 2 short white)

This condition indicates a potential memory failure.

follow instruction

https://support.hp.com/ph-en/document/c04919624

Amount: 4 GB
Speed: PC3-12800 MB/s
Type: DDR3-1600

Dual channel memory architecture
Two 240-pin DDR3 DIMM sockets
Supports the following:

PC3-12800 (DDR3-1600)
PC3-10600 (DDR3-1333)

Supports 1 GB, 2 GB, 4 GB and 8 GB DIMMs
Supports up to 4 GB on 32-bit systems

note: 32-bit systems cannot address a full 4.0 GB of memory.

Supports up to 16 GB (unbuffered) on 64-bit computers

Upgrading and Servicing Guide

respecting safety rules
unplug the computer from the power supply, press and hold the power button
remove the memory module, and place it correctly in slot one!
after restart if it persists, it will be necessary to replace the module with a compatible one
you can try the scan:
if not better, maybe the motherboard is damaged
in future, never unplug a running computer!

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Prométhée · ‎03-12-2023

hi

follow instruction

HP Desktop PCs - Computer Does Not Start and Emits an LED or Beep Code | HP® Customer Support

The red light blinks three times, and then two, short white light blinks (3 long red, 2 short white)

This condition indicates a potential memory failure.

follow instruction

https://support.hp.com/ph-en/document/c04919624

Amount: 4 GB
Speed: PC3-12800 MB/s
Type: DDR3-1600

Dual channel memory architecture
Two 240-pin DDR3 DIMM sockets
Supports the following:

PC3-12800 (DDR3-1600)
PC3-10600 (DDR3-1333)

Supports 1 GB, 2 GB, 4 GB and 8 GB DIMMs
Supports up to 4 GB on 32-bit systems

note: 32-bit systems cannot address a full 4.0 GB of memory.

Supports up to 16 GB (unbuffered) on 64-bit computers

Upgrading and Servicing Guide

respecting safety rules
unplug the computer from the power supply, press and hold the power button
remove the memory module, and place it correctly in slot one!
after restart if it persists, it will be necessary to replace the module with a compatible one
you can try the scan:
if not better, maybe the motherboard is damaged
in future, never unplug a running computer!

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Superplayez · ‎03-12-2023

Hi, I tried that already and it still giving me the same old black screen. And I was using my keyboard RGB when plugged in there will be light but when I plug it into my desktop no light shown and all the inputs are not working like USB and HDMI please help thanks

Prométhée · ‎03-13-2023

"Hi, I tried that already and it still giving me the same old black screen."

Even a new, new, compatible memory module, then?

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

3 long beep 2 short beep RAM. problem

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The red light blinks three times, and then two, short white light blinks (3 long red, 2 short white)

The red light blinks three times, and then two, short white light blinks (3 long red, 2 short white)