cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
mikeree757
New member
1 0 0 0
Message 1 of 2
128
Flag Post

3F0 Error

HP Recommended
HP 24-r035xt
Microsoft Windows 10 (64-bit)

 

I have a HP All In One 24-r035xt computer. We had a thunderstorm and now when I turn the desktop on I get a Boot Device Not Found message. I thought it was the Hard drive so I put a brand new one in it but got the same error. I then order a new Hard drive connector and replaced the old one. No luck same problem. Any ideas?

 
 
 
 
1 REPLY 1
Grzwacz
Level 12
Level 12
7,153 5,604 681 1,651
Message 2 of 2
Flag Post
HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

It sounds like you may have a motherboard problem (SATA controller) if a new HDD and new SATA data connectors don't help.

 

Do you think the PC was zapped during the storm?

 

Run HP Diagnostics to check all hardware.

 

Tap "ESC" at boot.

 

Select "F2".

 

Run fast and extensive system tests. Run component tests.

 

Regards

 

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation