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‎09-27-2022 03:45 AM

HP Recommended
Product: EliteDesk 800 G3 SFF
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

 

I did buy a secondhand PC through backmarket, refurbished & tested. Everything works (for a while), then I receive a blue screen (0xC000021A). Takes its time, then restart, with code 3F0.  When de-connect and re-connect the SATA cable, it works fine for a week or two, then start everything again. Run internal & external test, everything seems to be perfect. 

 

I did follow this advice, https://support.hp.com/gb-en/document/c06101701 but it does not said Intel but, 3rd party driver. The SSD is produced by Intel, then it sold out this version to Solidigm, which  

 

Any adivce on this? HP health checker pointing me Intel, Intel sending me back to Solidigm, then I go back to Intel. 

 

 

System Model HP:  EliteDesk 800 G3 SFF / x64-based PC
Processor Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz, 3408 Mhz, 4 Core(s), 8 Logical 

BIOS Version/Date HP P01 Ver. 02.40, 08/04/2022

 

SSD: 

Model: intel ssdsc2kf512h6 sata 512gb

Firmware: LBFD07N

 

Category:
1 REPLY 1

‎09-27-2022 10:18 AM

HP Recommended

hi

" I did buy a secondhand PC through backmarket, refurbished & tested. "

If so, it should work.
personally, I can only advise you to return it to the store!

 

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