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letti002
Level 1
5 0 0 0
Message 1 of 2
549
Flag Post

513 fan not detected error code after motherboard replacement

HP Recommended
Z6
Microsoft Windows 10 (64-bit)

Greetings,

I have a Z6 workstation which had a failed network ethernet adapter (we think) and the solution form HP support was to replace the motherboard. It is under warranty so a technician came to my location and exchanged the motherboard, ran the settings to verify, rebooted. The fan error pooped up. 513 fan not detected.

Updated BIOS and all firmware once I was able to log into Windows 10.

Still have the error.

The technician opened the box, the fan is running, rechecked all the settings,,,still the error code.

He told me to reboot a number of times as Windows may clear the error (something along those lines).

I still have the error.

Now I cannot remote access my Z6 as last night it rebooted on its own after an update (I suspect). I did not realize that the setting was still present for reboot after hours.

 

The error reads as follows:

 

POST Error

513-Configuration requires a Front Chassis fan and this fan is not detected.

Press enter to continue.

 I let the technician know and the ticket is still open and they will need to fix this but not until next week.

 

I am posting this request for assistance in the meantime to help troubleshoot.

I do not know if it is a hardware connection issue or a motherboard setting or a something else.

 

Thank you in advance.

 

Sal

 

 

1 REPLY 1
itsmyname
Level 9
5,032 4,948 230 644
Message 2 of 2
Flag Post
HP Recommended

Restart, and enter BIOS SETUP.

Is there an option to "monitor" the fan that is connected to the front of the chassis?

 

Or, check the wires from that fan in the front of the chassis, to ensure that the wires are connected to the CORRECT power-pins.

 

Or, replace the fan in the front of the chassis.

 

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