Create an account on the HP Community to personalize your profile and ask a question
09-03-2020 06:49 PM
Product: hp-p2 1310
Operating System: Microsoft Windows 8.1 (64-bit)
Need help we replaced cmos battery and reset it beebs 8 times with yellow light and the goes to running the monitor says it is in sleep mode and to press computer power button or any key on keyboard but nothing happens?? I had installed the bios updates and driver updates before it happened turned it off and it begins doing that
1 REPLY 1
09-06-2020 09:39 AM
@Crazyjswife, Welcome to the HP Support Community!
Perform steps 1 and 2 from this document.
Continue the steps if you are able to boot to Windows.
For more info on beep codes, refer to - Computer Does Not Start and Emits an LED or Beep Code
If the issue persists, please reach out to the HP Technical Support team in your region regarding the service options for your PC.
Keep me posted for any other assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community