cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 2
22 14 1 0
Message 1 of 8
471
Flag Post
HP Recommended

Solved!

A lot of scratching and the freeze up !

HP EliteDesk 800 G1 Tower PC
Microsoft Windows 10 (64-bit)

I was watching a video on YouTube when a lot of scratching noise came up, the screen froze and nothing worked any longer.

 

I turned the pc off and turned power on again - the ON/OFF butten the was blinking RED 8 times with 1 sec between, the 2 sec off and then the sequence starts again.

 

I seems/sounds like there is some disk activity is going on but is dies out and the bibing continues in the sequence.

 

I have cleaned the inside and tried every connector with w push, nothing looks burned and all fans is running.

 

Still that odd start up sequence.

 

What can I do here ?

Best regards
KSor, Denmark
7 REPLIES 7
Highlighted
Level 2
22 14 1 0
Message 2 of 8
442
Flag Post
HP Recommended

Solved!

A lot of scratching and the freeze up !

HELP !!!!!!!!!!!

 

Noone knows what to do here !

 

 

Best regards
KSor, Denmark
0 Kudos
Highlighted
Level 2
22 14 1 0
Message 3 of 8
435
Flag Post
HP Recommended

Solved!

A lot of scratching and the freeze up !

I tried to

 

1) unplug the graphics card and use the om board graphics card - still 8 BIBS and RED blincking ON/OFF button

 

2) unplug the harddesk - - still 8 BIBS and RED blincking ON/OFF button

 

then I only see the BIOS could be the problem, but how can I do anything with the BIOS when the machine wont start up ?

 

 

Best regards
KSor, Denmark
0 Kudos
Highlighted
Level 2
22 14 1 0
Message 4 of 8
429
Flag Post
HP Recommended

Solved!

A lot of scratching and the freeze up !

I tried to restore the BIOS by

 

HOLDING Windows-key and B while turning the power ON

 

The odd stuart-up sequence starts right away - still 8 BIBS and RED blincking ON/OFF button

 

HELP, HELP, now just anybody , HELP !

Best regards
KSor, Denmark
0 Kudos
Highlighted
Level 2
22 14 1 0
Message 5 of 8
411
Flag Post
HP Recommended

Solved!

A lot of scratching and the freeze up !

what do I do wrong since nobody is answering ?

 

PLEASE help with this problem !

Best regards
KSor, Denmark
0 Kudos
Highlighted
Level 12
11,043 11,017 577 1,658
Message 6 of 8
324
Flag Post
HP Recommended

Solved!

A lot of scratching and the freeze up !


@keldsor wrote:

The odd stuart-up sequence starts right away - still 8 BIBS and RED blincking ON/OFF button


 

From: HP and Compaq Desktop PCs - BIOS Beep Codes

 

expand the "AMI" codes, to see what 8 "beeps" signify, namely "video memory error".

 

Some motherboards "borrow" some of the RAM, to use as a "buffer" for the video adapter.

 

If your computer has more than one stick of RAM, power-off your computer, disconnect the AC power, remove one stick, reconnect the AC power, and reboot.  If it still beeps, power-off; and repeat the process with the other stick of RAM.

 

Or, remove the RAM, and try the RAM in some other computer.

 

Since you cannot start-up your computer, you cannot run the built-in HP Hardware Diagnostics.  Sigh.


-----------
Welcome to this forum.

Please click the purple/white "Thumbs Up" icon for every response that is helpful.

Also, please click "Accept As Solution" for the best response.

 

0 Kudos
Highlighted
Level 2
22 14 1 0
Message 7 of 8
318
Flag Post
HP Recommended

Solved!

A lot of scratching and the freeze up !

The motherboard was re-newed under warenty 😉 and that cured the problem

Best regards
KSor, Denmark
0 Kudos
Highlighted
Level 12
11,043 11,017 577 1,658
Message 8 of 8
292
Flag Post
HP Recommended

Solved!

A lot of scratching and the freeze up !


@keldsor wrote:

What can I do here ?


Now that you have a solution, please click the purple/white "Thumbs Up" icon for every response that is helpful.

Also, please click "Accept As Solution" for the best response, to tell others that no more assistance is required.

 

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation