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01-17-2022 02:21 PM
Hi guys,
I purchased some RAM but was sent the wrong brand (HyperX Predator) but still 3200MHz and I put the RAM into my PC and saw that it was running slower than 3200MHz and someone suggested on Tom's Hardware that I check out the BIOS, I saw the advanced tab showing overclocking options and accidentally set it too high and once I fixed the issue I can no longer see the advanced tab anymore on my BIOS. I read that it can be locked and wanted to check how we undo this or is there anyway to correct the RAM speeds.
01-22-2022 07:41 AM
@WAWood explained here
If that does not work then possibly you need to put the old memory back in and then clear the CMOS. I am guessing the advanced dialog box is made available if the memory is changed from what was expected.
The CMOS jumper is the one closest to the battery, #16 in the user manual.
Good Luck
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01-24-2022 06:28 PM
Hi, I'm sorry about how late this reply is. I would need to clear my CMOS by using the jumper method but the pins are behind my GPU and I haven't looked into removing it so do we know a way to reset the BIOS an easier way?
01-24-2022 08:05 PM - edited 01-24-2022 08:17 PM
Is your system working? If it is not working you will need to fiddle with the hardware:
Have you tried the ESC - F11 combo posted earlier?
[edit] I recommend you use the old ram for the reset and, if system back to normal, try the new ram and see if that advanced menu comes up.
Unplug the system. Remove the cables from the GPU to the monitor and the power cables to the GPU (if any) and unlatch or unscrew the mounting bracket of the GPU.
The GPU is locked into position and can be released by pressing down either of the "levers" shown in the picture and lifting the back up slightly when pulling it out. You might want to get a can of compressed air and blow all the dust out while system is accessible.
The jumper is under the "16" tag: the blue edge is just barely showing. Move the jumper to the left and keep it there for 15 seconds then put it back. Put the graphics card back in with the front first: tip just enough to get the backet in then level it out and lock the back into position. Put the power cables back in and reconnect the monitor.
THE POWER CORD SHOULD BE UNPLUGGED FROM DEVICE AT ALL TIMES YOU ARE WORKING IN THE SYSTEM.
You probably do not have an anti-static mat. Be sure to touch the metal case of the system with one hand before touching any of the parts you need to remove. Do not walk away form the system and come back or slide around your chair unless you re-touch the metal part of the case. The motherboard and graphics card are sensitive to static electricity.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it