07-30-2018 08:50 PM
Used PC for one day and then at night did the suggested windows 10 update. Now it turns on with all LED's working and goes to OMEN logo at boot. It stays like this and never gives error messages or opens the operating system. Please help tried the windows key + B and windows key + V at boot and it doesnt open any other recovery options.
Solved! Go to Solution.
07-30-2018 10:07 PM
Follow the guide here to do a System Recovery:
**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***
07-31-2018 09:50 PM
So by doing the system recovery option with F11 I was able to open the blue menu options then by disk checking the windows partition and recovery partition it seemed to fix the problem for the one boot up. The next day the same thing happens again and I can only boot until I hit reboot from this blue menu. (I didn't actually have to restore the PC at all just enter the blue menu then reboot) Is there a quick fix to this problem or should i just go ahead and recover it? I bought this PC as a A+ rated zero wear refurb. Thanks for your previous answer it was very helpful
07-31-2018 11:16 PM
I bought this PC as a A+ rated zero wear refurb.
So, if you really have had the PC for only one day, you should exercise the warranty, to get it repaired/replaced.
The disk-drive is suspect -- it seems to take a couple of "kicks" to get it to boot. Not acceptable.
Welcome to this forum.
Please click the purple/white "Thumbs Up" icon for every response that is helpful.
Also, please click "Accept As Solution" for the best response.