cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Siva7482
New member
1 0 0 0
Message 1 of 4
174
Flag Post

After hp logo nothing works even startup menu/boot options

HP Recommended
Hp Pro slimline
Microsoft Windows 10 (64-bit)

Sir My pc now only displaying hp logo. I can't move onto startup menu or boot menu. Please help me sir 

3 REPLIES 3
savvy2
Level 7
1,432 1,058 40 105
Message 2 of 4
Flag Post
HP Recommended

hello, I like to help anyone with any thing dead and dead PC tops my list

is the fans dead. does the powerlight on power button act odd now? key facts here.

 

but no PC told full model and SKU.

so I will go generic on you for just that lack of key facts, NO PC told.

1: RTC coin cell battery dead and BIOS goes nuts,  5-7 years is lifespan and below 2.9vdc is bad.

2: HDD bad. run smart tests , if bad its bad ,we replace it and upgrade to SSD or m.2  and fresh load the OS.

3: PSU bad or is only overloaded.

4: we strip down the PC to find overloads ask,.

most PC made about 20 things can fail even shorted USB devices, did you remove them all first

and do the long 10second PC reset, hold the power button 10 seconds and release.

do the long RESET (step 1 to 4)

NO warranty answers by me.
Was this reply helpful? Yes No
savvy2
Level 7
1,432 1,058 40 105
Message 3 of 4
Flag Post
HP Recommended

that logo might be

monitor logo  (learn to turn on the monitor  last, then if PC is dead the monitor tells you, no signal no connection or overrange.

and not BIOS main LOGO: POST screen dead too?]]

 

 

power on hammer Esc to get bios, does this first test work>?

NO warranty answers by me.
Was this reply helpful? Yes No
WAWood
Level 16
Level 16
34,565 27,001 3,122 6,751
Message 4 of 4
Flag Post
HP Recommended

@Siva7482 

 

While the other response provided a long list of things it might be, since you are seeing an HP logo, clearly the PC is not dead.

 

So, my suggestion is simpler -- press the Esc key repeatedly while rebooting and when the HP startup menu appears, select the option to run diagnostics -- usually F2.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation