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‎05-12-2021 08:40 AM

HP Recommended
Product: HP AIO24
Operating System: Microsoft Windows 10 (64-bit)

On startup my computer just beeps 3 long ones and 4 short ones.  Then the error code says Unsupported adapter is installed.  I haven’t added or deleted anything.

1 REPLY 1

‎05-12-2021 09:45 PM

HP Recommended

If one of the "adapters" (network, video, audio, WiFi, Bluetooth) has malfunctioned, it could be sending incorrect "identification" information to the motherboard, causing the motherboard to report "unsupported" adapter.

 

Given that it is an All-In-One, you really cannot disconnect anything, to see if physically removing access to an adapter clears the message.

 

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