• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP AIO24
Microsoft Windows 10 (64-bit)

On startup my computer just beeps 3 long ones and 4 short ones.  Then the error code says Unsupported adapter is installed.  I haven’t added or deleted anything.

1 REPLY 1
HP Recommended

If one of the "adapters" (network, video, audio, WiFi, Bluetooth) has malfunctioned, it could be sending incorrect "identification" information to the motherboard, causing the motherboard to report "unsupported" adapter.

 

Given that it is an All-In-One, you really cannot disconnect anything, to see if physically removing access to an adapter clears the message.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.