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Jojohud
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Message 1 of 2
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Flag Post

All in one pc

‎03-25-2021 02:17 PM

HP Recommended
Product: HP all-in-one pc 20-c434
Operating System: Microsoft Windows 10 (64-bit)

I turned on my new PC to me, it goes to the blue screen with "Just a moment" on the screen, but it never goes away.

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KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎03-29-2021 08:30 AM

HP Recommended

@Jojohud

 


Welcome to HP Support Community


I would like to help

 

Please try getting to BIOS and let me know if that works

 

Shut down the PC and upon restarting keep tapping on F10 till you see System Configuration Menu

 

If you are able to get to the BIOS, try a System Recovery https://support.hp.com/in-en/document/c04758961

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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