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09-06-2021 02:24 AM
@Mauigirl21 -- my first guess is a disk-drive that is "failing". Programs cannot be read from the disk-drive.
A shutdown attempt cannot write any information to the disk-drive.
When you power-on your HP computer, does it show an option to launch the HP Hardware Diagnostics?
If so, launch it, and run the "short" (only a minute or 2) DST ("disk drive status test").
If it reports a "failure", it is time to replace the disk-drive.
Consider buying an SSD (fast disk-drive) as a replacement.
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