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‎01-11-2022 11:48 AM

HP Recommended
Product: HP 19 All in One PC
Operating System: Microsoft Windows 8.1 (64-bit)

The system will not power up. I use another similar power adapter that works in another  PC and press the power button but still yet no power to the model 19-2010t. Any suggestion(s)?

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2 REPLIES 2

‎01-11-2022 06:02 PM - edited ‎01-11-2022 06:02 PM

HP Recommended

Not good,  Are they any beep codes or blinking lights?

 

https://support.hp.com/us-en/document/bph07107

 

source of info:

https://support.hp.com/us-en/product/hp-19-all-in-one-desktop-pc-series/6528352/model/6778326

 

Check and post back

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‎01-13-2022 08:40 AM

HP Recommended

@INCREDIBLEPROF 

These HP All-in-Ones are basically oversized laptops, and like laptops, they nearly always have an LED on the back that glows when the PC is getting power.  Check to see if that is on.  IF it is not, the PC is not getting power -- and while that CAN be the power brick, it could also mean the motherboard has shorted out.



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