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‎07-24-2019 12:19 PM

HP Recommended
Product: Pavilion all on one

Not aware of any recent changes or updates, i thought we had lost it a month ago but after weeks of trying it decided to work for a while. Nothing now when you press the power button unless you take the cable out and put it back in again, then light & power comes on for a second then goes off

1 REPLY 1

‎07-27-2019 11:24 AM

HP Recommended

@PoppyP,

 

Welcome to the HP Support Community!

  • What is the exact model for your computer?
  • What is the operating system you are using?

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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