At start up screen is blank and fans run at high speed

[Gap269]

Hit the start button and screen stays black,  low speed fan comes on for 2 seconds then increases to high speed with black screen 

I tried to restart and hit f10 then f5 then enter as suggested by HP.  Nothing works.  

[The_Fossette]

@Gap269,

Welcome to the HP Support Community!

Are you using Windows XP on this computer? I see that this computer was shipped with Windows 7.

If you are using Windows 7, I recommend you follow the steps in the below article.

https://support.hp.com/us-en/document/c01884928

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!