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At start up screen is blank and fans run at high speed

HP Recommended
Touch smart 300 -1025
Microsoft Windows XP (64-bit)

Hit the start button and screen stays black,  low speed fan comes on for 2 seconds then increases to high speed with black screen 

I tried to restart and hit f10 then f5 then enter as suggested by HP.  Nothing works.  

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended



Welcome to the HP Support Community!


Are you using Windows XP on this computer? I see that this computer was shipped with Windows 7.


If you are using Windows 7, I recommend you follow the steps in the below article.


Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



I am an HP Employee

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