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HP Recommended

If, under power options, I choose a length of time for the screen to darken (go off) it stays on for much longer. If I say to darken screen at 20 minutes, it stays

on for an hour or more. No matter what the setting, it stays on for a long time. Maybe this doesn't matter, but the fact that the screen is lighted up is

annoying.  

1 REPLY 1
HP Recommended

Hi @monalpak

 

Welcome to the HP Support Community.

 

I'd like to help! 

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted. 

 

 

NIRVANA_95
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.