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LONEWOLF7879
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Message 1 of 2
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BIOS ADMIN PASSWORD NO LONGER RECKOGNIZED !!

HP Recommended
HP Compaq 6000 Pro Base Model Small Form Factor PC
Microsoft Windows 10 (64-bit)

Hi My problem is with my PC's BIOS i've had the same admin password for 3 years now but after the last Win 10 Update it is no longer recognised ! I have done the obvious i.e switching PC of & taking out the CMOS battery waited for 10 min rebooted but stil it wont acept it ! Is there anyone who can offer some advice or help please ?

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Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

Here is how to clear the BIOS P/W:

 

See the troubleshooting guide at the link below, Appendix B, page 62.

 

http://h10032.www1.hp.com/ctg/Manual/c01363877

 

If that does not clear the BIOS P/W, then someone also set the stringent security option in the BIOS which prevents removing the password jumper from clearing the password.

 

In that event, the motherboard will have to be replaced.

 

 

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