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‎03-31-2019 10:43 PM

HP Recommended
Product: HP Envy 700-159
Operating System: Microsoft Windows 10 (64-bit)

I did the latest bios update from hp for my motherboard. It put a password on my bios and I can no longer access boot options or bios. It doesn't give a halt code after 3 failed attempts. I've tried the 5 minute cmos battery. I'm trying to leave it out for longer to see if that helps.

2 REPLIES 2

‎04-01-2019 02:32 AM

HP Recommended

Leaving it out longer wont help...you will need to clear cmos password...using 2 jumpers on your motherboard...find them and look for clearpwd position...put them there...then boot up again...that way you will erase it

Mike
HP Pavilion 590-p0026nq, Core i7-8700, 8GB, 1TB, NVIDIA GeForce GTX 1060+Samsung 970 Evo Plus 256 GB NVMe
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‎04-05-2019 06:30 PM

HP Recommended

15545105707999093539463661044919.jpg

I found the jumpers but it doesn't tell me what to do with them 

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