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11-17-2020 08:29 AM - last edited on 11-17-2020 11:59 AM by MarcusC
Product: HP mini 200-4200
Operating System: Microsoft Windows 10 (32-bit)
My laptop cant restart.... is telling me that bootmrg is missing.... i tryed everthing that i can possibly think of but still is not responding.
Model HP Mini 200-4200
Product number B8G96EA
[Personal Information Removed]
1 REPLY 1
11-27-2020 06:19 PM
This issue is often due to a failing drive. So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.
If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024
If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.
If the drive checks out OK, then report that and I can provide you options for reinstalling Windows on your PC.
I am a volunteer and I do not work for, nor represent, HP
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