-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Bios not opening can't install windows 10 again after deleti...

Create an account on the HP Community to personalize your profile and ask a question
06-21-2023 09:49 PM
If I click the esc key to see all the options inbuilt I click them but they don't open and they freeze my pc
Nor my pc boots up so that I can reinstall windows,it freezes at the hp logo if I don't click anything
Some days ago I deleted all the partitions to reinstall windows but something happened and it didn't work (I first downloaded windows when I didn't delete the partitions) it caused some problems then I deleted all the partitions then retried but my pen drive just died so somewhere it was written convert your ssd to mbr so I did that and some error code was showing then I gave up and reinstalled the install media in the pen drive
This finishes here
06-24-2023 11:50 AM
Hi @Y_M14,
Welcome to HP Support Community.
Thank you for posting your query. I will be glad to help you.
To understand the issue and help you, please get back to me with the details listed below:
- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).
Note: Do not share any of your personal information such as serial number, phone number, email ID, etc.
Take care and have a great day ahead.