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Timonto
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Bios password

HP Recommended
Example: elitebook 8470p
Microsoft Windows 10 (64-bit)
The bios password I never kept it and it cannot be formatted what shud I do because am seeing the bios is reading when pressing w+b button .help please
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REO51ST
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Message 2 of 2
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HP Recommended

@Timonto

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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