• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎03-29-2021 07:41 AM

HP Recommended
Product: HP Pavilion 570-p051
Operating System: Microsoft Windows 10 (64-bit)

I was looking for things to update and went to update windows and some drivers, I checked back a little bit later and it was on a bios update, I didn't think nothing of it but now the pc is stuck on a black screen. It will turn on but the white power button will just flash, any connected usbs and my ancient vga cord to connect my monitor doesnt work either. No beeps or anything, one thing I do remember was looking at my hp assisant and seeing my warrent was expired, not saying anything but.

1 REPLY 1

‎03-30-2021 07:10 PM

HP Recommended

Hi,

 

You may need HP factory service (Link) if all recovery steps at this HP Support site (Link) fail.

 

Regards

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.