-
×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
-
×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
- HP Community
- >
- Desktops
- >
- Desktop Boot and Lockup
- >
- Bitlocker recovery prompt
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question

Bitlocker recovery prompt
11-02-2019 08:25 PM

Recently my envy x360 had a bios update and was immediately prompted to enter a bitlocker recovery key after I enter it I was able to get in when I restarted it I was promoted to enter it again is there anyway to fix this issue
11-03-2019 04:56 PM

Do you have Microsoft account ? You can recover your Bitlocker key using the following instructions
https://support.microsoft.com/en-au/help/4026181/windows-10-find-my-bitlocker-recovery-key
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-04-2019 04:42 AM

I have same problem.
After flash BIOS to version F.12 notebook x360 want Bitlocker recovery key.
Notebook have Windows 10 home, but in Windows 10 home not supported Bitlocker !
I have on notebook local account and notebook now is death !
Thank you HP for this BIOS update 😞

Didn't find what you were looking for? Ask the community