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Black screen not waking up

Hp 18 all in one

I have a hp 18 all in one. When I plug in the computer and turn it on you can hear the fan and the power light stays a solid white while the computer screen stays black. 

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HP Recommended

Black screen not waking up



You can try a Power Reset. Remove the Ac Adapter, press and hold the power button for 15 seconds and put back the Ac Adapter


If the issue persists please contact HP Support for Service Options

Click on this link - and select your Country to get the Contact details for HP Support


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

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