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Black screen not waking up

Hp 18 all in one
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I have a hp 18 all in one. When I plug in the computer and turn it on you can hear the fan and the power light stays a solid white while the computer screen stays black. 

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Black screen not waking up

@Mdalton06

 

You can try a Power Reset. Remove the Ac Adapter, press and hold the power button for 15 seconds and put back the Ac Adapter

 

If the issue persists please contact HP Support for Service Options


Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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