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Message 1 of 2
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Flag Post

Black screen on start up

HP Recommended
HP TouchSmart 310-1020
Microsoft Windows 7 (32-bit)
I’m having a problem where my computer starts up but shows a black screen. How would I go about fixing this?
(It does not show anything else but a black screen, no logo, no other colors, etc).
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Message 2 of 2
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HP Recommended

After you power-on the computer, press ESC, to "dismiss" the "splash" screen.

What text is there on the screen?

 

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