• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-09-2019 11:12 AM - edited ‎12-09-2019 11:23 AM

HP Recommended
Product: HP Compaq Pro 6300 SFF
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone!

I have a problem since I migrated the OS from Windows7 to Windows10: about 20 computers that I could turn on via WOL, since I switched to Windows10, they no longer initialize the O.S.!

I have performed all the procedures to reactivate the WOL on the 'new' operating system: disabling the quick start from the power options, checking the network card to reactivate the computer, etc ...

I can turn on the computers but, after the post, the screen remains black with the blinkng cursor, at the top left.

The 'black screen' appears only if I try to turn on the computer via WOL: if I try to turn on normally, everything works.
The BIOS is updated to the latest version proposed by HP: K1 2.05 of 2019 April; I downloaded the network card driver (Intel 82579LM Gigabit Ethernet) from the Intel site but personally I think the problem isn't the network: the computer turns on: the package arrives! It's the boot to have problems! 
As if the boot drive is not accessible, only during WOL.
During the migration of the Operating System, I converted the boot disk into uEfi: the boot unit (which WOL does not 'see') is the 'windows boot manager' but if I change the boot unit (f.e., the DVD) the result does not change.
I have read of other similar cases, but I have not found a solution.
Thank so much for any suggestions and help!
Paolo
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.