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‎06-10-2023 05:08 AM

HP Recommended
Operating System: Microsoft Windows 11

I haven't done anything. last night I simply shut down my laptop. Now since morning the screen is blank . Caps lock led light is beeping . The battery cooler  continuously keeps running. What should I do 😭? This is driving me crazy . 

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1 person had the same question
1 REPLY 1

‎06-10-2023 05:04 PM - edited ‎06-10-2023 05:04 PM

HP Recommended

Hi @Sanjida234 

 

The 3:2 error code indicates a possible Memory problem.

 

You would have to disassemble the PC to troubleshoot a faulty memory module.

 

Reseat all memory modules. Try one module, one at a time, in each memory slot.

 

Replace any faulty memory modules, if applicable.

 

Regards 

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