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HP Recommended
HP Pavilion a6442p Desktop PC
Microsoft Windows Vista

This is a computer that has been sitting unused for a few years without any power applied. When power is applied the green PSU LED blinks rapidly...two blinks per second. I have gone through HP's virtual assistant and determined that the motherboard is suspect. Could it be the lithium battery has gone bad? How expensive is it to replace the motherboard in this 'older' computer? 

This computer has the original OS - Windows Vista - hard drive and CD read/write drive. No additional drives or equipment has been added. The main desire if the motherboard cannot be restored is to retrieve the data off the hard drive.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

hi

if it is the power supply unit that is flashing, it could be the latter which is defective!
You risk wasting money to fix it, and may be an unnecessary expense.
The motherboard may no longer be found, or second-hand / refurbished, it may not work, we have already seen users have this problem
If you have an IT pro, see if they can test another power supply..
otherwise, to recover data from the hard disk, connect it to another computer, directly inside if possible, or with a usb adapter

You can try several things in order to try to recover your data

 

https://www.muo.com/tag/connect-get-data-off-hard-drive/
https://www.amazon.fr/adaptateur-usb-sata/s?k=adaptateur+usb+sata

https://support.hp.com/sg-en/document/c01403218

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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View solution in original post

3 REPLIES 3
HP Recommended

hi

if it is the power supply unit that is flashing, it could be the latter which is defective!
You risk wasting money to fix it, and may be an unnecessary expense.
The motherboard may no longer be found, or second-hand / refurbished, it may not work, we have already seen users have this problem
If you have an IT pro, see if they can test another power supply..
otherwise, to recover data from the hard disk, connect it to another computer, directly inside if possible, or with a usb adapter

You can try several things in order to try to recover your data

 

https://www.muo.com/tag/connect-get-data-off-hard-drive/
https://www.amazon.fr/adaptateur-usb-sata/s?k=adaptateur+usb+sata

https://support.hp.com/sg-en/document/c01403218

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Thank you for the information and links. While I would like to reboot this computer, getting the data is more important at this point.

 

HP Recommended

😉

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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