@Rjksb,
Thank you for posting your query on HP Support Community,
Perform a Hard reset on the notebook:
Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. Decreasing stored power is sometimes referred to as a "Hard Reset". Use the following steps to perform a hard reset on a computer:
1. If Windows is open, click Start and then Shutdown.
If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off.
2. With the power off, disconnect the power cord from the back of the computer.
3. With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.
4. Reconnect the power cord and turn on the power.
I would suggest you follow the steps suggested in the support document for - HP Desktop PCs - Computer Does Not Start (Windows 10, 😎
You may also refer to this support document for - HP Desktop PCs - Computer Does Not Start and Emits an LED or Beep Code
If you have followed the steps suggested and still having the issue. I would recommend you contact our HP support for further assistance.
HP support team can be reached on www.hp.com/contacthp
Let me know how it goes for further assistance.
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Have a great day!
Jeet_Singh
I am an HP Employee
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