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‎05-02-2023 05:32 AM - edited ‎05-02-2023 05:34 AM

HP Recommended
Product: Hp Pavillion 15cc129tx

Hi, HP Support, I am facing a blue screen problem from past few weeks but it is a little weird. As soon as I open my laptop this blue screen appears(First Image).

But If I pressed esc button then this startup menu appears (2nd Image) and If I choose Enter-Continue Startup then my laptop reboots normally.(3rd image). Now I am getting quite irritating by doing this again and again. Can somebody let me know what is the problem here? 

My  laptop model name is:

HP Pavilion Notebook - 15-cc129tx

1st Image1st Image

 

2nd Image2nd Image

 

3rd Image3rd Image

 

4th Image4th Image

 

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