Blue death screen

[Leen-Lopez1]

Hello,

I just have an intel core i7 hp laptop(spectre).

I have been progressively suffering from the problem of the blue screen that says your device ran into a problem. Also it emits noisy sounds that are loud, and when I restart it it give that boot device is not detected that black screen. Also, if i did a quick check for the hard drive, it says no hard drive installed please check the power and data cables are connected properly.

Please help

Also can i still use it or maybe the hard drive dead or damaged.

I have all my data on this laptop😭😭

[Treeko]

Hi @Leen-Lopez1,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing Blue Screen issues with HP laptop.

Kindly refer to the steps on this link and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support