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Carson10
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Message 1 of 2
238
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Bluetooth keyboard and mouse will not work. Changed batteries but no luck.

HP Recommended
Example: Pavilion all in one
Microsoft Windows 10 (64-bit)

Bluetooth mouse and keyboard not working. Put new batteries in both after testing in other remotes but they still do not work.

1 REPLY 1
itsmyname
Level 9
5,033 4,948 234 652
Message 2 of 2
Flag Post
HP Recommended

Do you have some other BlueTooth device, such as an iPhone?

Can that device connect, via BlueTooth, to your computer, to show that the computer's BlueTooth adapter is enabled, and is running correctly.

 

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