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‎09-15-2023 03:39 AM

HP Recommended
Product: HP Pavilion Mini Desktop - 300-250np (ENERGY STAR)

Hello, the problem boot Stuck to HP logo came back again and. Followed all instruction on virtual help and the pc does not complete the boot process.  Antibody have the same experience before and found the solution, pls sharre. Any info would be helpful. Have opened the pc and replaced the silicon paste but the boot still stuck on HP logo. Please post if there is any solution from the members. Thank in advance.

 

Category:
1 REPLY 1

‎09-18-2023 08:40 AM

HP Recommended

Hi @SirEddieG,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing an issue with your laptop.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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