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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-18-2016 01:47 PM

HP Recommended
Product: Pavilion p6677c
Operating System: Microsoft Windows 10 (64-bit)

My computer boots just fine - although, perhaps, twice, it had booted and the opening screens were NOT what I expected. Then, I simply re-booted. Following that, I pressed ESC during boot and selected Diagnostic and this is what was displayed: Testing CPU: CPU Test - Passed. Hard Drive Connection Test - Passed. Boot Test - Failed. Error Code - BIOHD3, Warning - No Active partitions.

 

Whoever undertands what the diagnostics found, please explain if there's anything I (or anyone) can do. I'm sort of on pins and needles, because, I feel there's a catastrophe waiting to happen.

1 REPLY 1

‎09-19-2016 12:12 PM - edited ‎09-19-2016 12:14 PM

HP Recommended

@george3095, welcome back to the forum.

 

The error message BIOHD3 is telling you that you hard drive is failing.  Your best option is to make a backup of your personal data and replace it.  You should buy one the same size or larger than than the one being replaced to assure that the Recovery will work.

 

Here is a guide to help you with the replacement.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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