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05-01-2022 12:40 AM
05-01-2022 09:34 PM
Thanks for the suggestion, I tried all that and I had to replace the hard drive. Now I wanted to get a recovery file from HP to down load and run. I can't find a recovery down load for my computer on the HP site. I would have liked to get the original software and windows that came on my computer. But I guess HP doesn't have it. And I can't get windows from HP to reinstall. I don't know if I have to purchase windows for the new hard drive or if HP will provide it.
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