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‎03-02-2023 03:11 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi I was wondering how to fix the boot device not found

Category:
1 REPLY 1

‎03-02-2023 05:14 PM - edited ‎03-02-2023 09:47 PM

HP Recommended

Hi

 

Sadly, this requires buying a new HDD or SATA SSD, Or you may have a NVME M.2 boot drive. You need to know how HP has configured your PC's storage. HP PCs may have:

 

One HDD

One SATA SSD and one HDD

An Optane NVME M.2 drive (16 GB or 32 GB capacity) and one HDD

One NVME M.2 SSD and one HDD

 

Please provide a specific product number. 

 

Check this link for tips to identify your product

 

https://support.hp.com/us-en/product/omen-30l-desktop-pc-gt13-1000a/2100404772/model/2100404775/docu... 

 

Run HP Diagnostics. Start the PC. Repeatedly tap "ESC". Select "F2". Run all HDD tests.

 

Verify Diagnostics' detected drives equal the factory storage device configuration.

 

I would remove the failing drive, connect to a different PC as a data drive. 

 

Back up data if the second host PC can mount the disk.

 

You will have to reinstall Windows after installing a new drive. Or HP may provide a Cloud Recovery option for your PC.

 

Please be advised the opinions in the preceding responses are my own. I am not employed by HP, Inc.

 

 

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