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HP Recommended
Pavilion x 360

Screen is black and it says boot device not found 

please install an operating system on your hard disk 

hard disk (3F0) 

F2 system diagnostics 

2 REPLIES 2
HP Recommended

@Isskimm 

First off, is this really a Desktop, because that is where you posted this.  I thought these models were laptops.

 

Second, you will need to create Boot Media using a working PC.

Macrium Reflect is a free tool that can be used to image and restore PCs, but it also has an option to create Rescue Media (in disk or USB form) that can then be used to bot and/or Repair your PC.

It is available from here: http://www.macrium.com/reflectfree.aspx

What I recommend is the following:
a) Download and install Macrium Reflect (MR)
b) Use the option to create a boot USB stick or CD
c) Boot your PC from the MR media -- it will take a while, so be patient!
d) If needed, select the option to repair the Windows Boot

The PC should now reboot without problems. IF it still has problems, there are other issues at play.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

@Isskimm Please follow the below steps to identify and resolve this concern:

 

Step 1: Perform a hard reset

HP Notebook PCs - Performing a Hard Reset or Forced Reset

 

Step 2: Restore BIOS default settings

 

Step 3: Test the hard drive using HP PC Hardware Diagnostics UEFI (In your case, Skip to Step 4)

 

Step 4: Re-seat the hard drive (here's a generic video that shows how to re-seat the drive: Click here) > 3F0 error represent a hardware malfunction, a reseat should help, if it doesn't or you aren't comfortable, please Contact HP as the next step will not help.

 

Step 5: Perform an HP System Recovery

 

If none of the above actions resolved the error condition, back up your personal data and then perform an HP System Recovery on the notebook. See one of the following documents for instructions:

Click here for instructions.

 

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.