03-06-2018 12:54 PM
Booting up returns PXE errors, the main ones being:
PXE-E53: noboot filename received
PXE--MOF: Exiting PXE ROM
Pushing any key, including F10 or F1, results in the same failed boot sequence running - it won't bring up the Boot Options screen. Apparently it is trying to boot from a network that doesn't exist.
We have had this problem occur from time to time, but it always resolved by re-rebooting. This time it doesn't.
Win 10 64-bit (I think)
03-06-2018 05:30 PM - edited 03-06-2018 06:15 PM
A PXE error usually means no bootable media is found.
The system is looking for a bootable network connection.
I would think your HDD or SSD has failed. Or check the power and data connections to the storage device and the MB.
Boot to the BIOS (tap "ESC" at boot and select "Setup" from the Startup Menu). Then check Storage Devices to see if the HDD is detected in the BIOS.
Run HP Diagnostics.
03-07-2018 11:25 AM
> Finally got the boot screen up, went to System Diagnosis , selected Quick Check - and it says "SMART Check not installed". Same for Full Check. Now what?
1. remove the disk-drive from the computer, and temporarily connect it to another HP computer, as a "secondary" disk-drive. Boot the computer, go to System Diagnosis, select Quick Check on that "secondary" disk-drive.
2. remove the disk-drive from the computer, and temporarily connect it to a non-HP computer, as a "secondary" disk-drive. Boot the computer, and see if the secondary disk-drive is detected & accessible. Use the free SPECCY software (Google-search for "download free SPECCY"). Access its "Storage" section. Select the secondary disk-drive. Expand the S.M.A.R.T. section, to look at its report about the "health" of the secondary disk-drive.