cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
202
Flag Post
HP Recommended

Boot up issue

my computer will only start up after i turn the power off and on 4 to 5 times then i get on

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
26,355 26,310 2,189 3,358
Message 2 of 2
119
Flag Post
HP Recommended

Boot up issue

@colleen2534

Welcome to the HP Forums,

We'll be with you until it's all sorted & beyond!

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Meanwhile, I recommend performing a Hard reset, followed by a BIOS Recovery < Click on the blue hyperlinks for instructions let me know if there are any physical obstructions on the device, ensure the power button isn't physically stuck as such & keep me posted.

 

I hope that answers your query,

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation