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HP Recommended
HP Laptop - 17z-ca200 CTO

Hey community, I’m wondering why my computer won’t boot,it keeps saying “reboot and select proper boot device or insert boot media in selected boot device and press a key”.I do not know how to insert a media and when I reboot it,it takes me back to options like press F9 etc but nothing seems to be working and it also told me to install something on my hard disk i believe so I’m just wondering if anybody knows what to do or how to fix it

1 REPLY 1
HP Recommended

@1JosiahF

 

Welcome to the HP support community.

 

I understand that you are getting a no boot device found error on your notebook, I am glad to assist you.

Please follow the below steps to identify and resolve this concern: 

Step 1: Perform a hard reset 

HP Notebook PCs - Performing a Hard Reset or Forced Reset 

Step 2: Restore BIOS default settings 

Step 3: Test the hard drive using HP PC Hardware Diagnostics UEFI (In your case, Skip to Step 4) 

Step 4: Reseat the hard drive (here's a video that shows how to re-seat the drive: Click here) 

Step 5: Perform an HP System Recovery 

  

If none of the above actions resolved the error condition, back up your personal data and then perform an HP System Recovery on the notebook. See one of the following documents for instructions: 

Click here for instructions. 

  

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.