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‎01-25-2021 05:31 AM

HP Recommended
Product: Pavilion TPO01-1010na
Operating System: Microsoft Windows 10 (64-bit)

I have been using this new pavilion desktop for just over a week. From the very first time I booted it up it was making strange noises, on boot up a sort of screeching sound then at random intervals makes a sort of bleep/screech noise. After it's made one of these strange noises it starts to run really slow and becomes unresponsive and at one point froze completely. After initial set-up I have only downloaded chrome and a couple of apps I need to work from home, I have not made any major hardware or software changes. I have run several diagnostics and they all come back fine, but there's definitely something not right.

1 person had the same question
1 REPLY 1

‎01-26-2021 05:03 PM

HP Recommended

Hi,

 

A new PC should not do this.

 

Contact HP Support (Link) or refund/exchange the PC.

 

Regards

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