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Brand new setup - blue screen with cursor

HP Envy 750-467c
Microsoft Windows 10 (64-bit)
I bought a brand new desktop today. After selecting a PIN for the computer during startup, it is now frozen on a blue screen with the white cursor and will not go forward to complete setup. Please advise on next steps/fix.
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HP Recommended

Brand new setup - blue screen with cursor

Hi

 

I would just depress the power switch to shut it down.

 

Then restart the PC and see what happens.

 

If it repeats this then take it back to wherever you purchased it for an exchange or refund.

 

Grzy

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