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- HP Community
- Desktops
- Desktop Boot and Lockup
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Create an account on the HP Community to personalize your profile and ask a question
05-16-2023 08:03 AM
Welcome to the HP Community -- a Peer-to-Peer Forum for people who use HP Technology
HP Support – Hardware / Technical Support for Devices in Warranty
Registered Devices in Warranty:
Select a method and contact HP Support
Open website HP World-Wide Support
Select your region and follow the prompts
Regional Links
USA / Canada > HP® Customer Support - USA
UK > HP® Customer Support - UK
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Reminders - READ
- Case submission to HP Support is available to those whose devices registered and are still in Warranty.
- Some regions display phone / chat contact information only after the case is submitted online
- Not every issue is covered under the standard Hardware Warranty. Purchased Care Pack Warranties differ by contract.
- HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.
- If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.
Important
- HP Phone numbers you find on the Internet have likely been hijacked. Old HP phone numbers – those numbers no longer used by HP since the move to “online” case submissions – might have been taken over by thieves.
- Do not be a victim.
- Stay vigilant.
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Warranty Check
Check the Warranty on your product
Tech Takes - How to Perform an HP Warranty Check
Trouble opening page? Use Microsoft Edge browser
Warranty Check – Single or Multiple Devices
NOTES
- Warranty date is updated after purchase and registration of the device.
- If the device is not registered, or if there are other issues, submit a Warranty Dispute form.
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Warranty Dispute
Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.
If necessary, select your Region / Country: Scroll to bottom of page and click the Flag
NOTE: Trouble opening Dispute form? Use Microsoft Edge browser
HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Software / Drivers / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
Enter the device type and model name of your HP device
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"