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HP Recommended
HP Stream - 14-cb130nr
Microsoft Windows 10 (64-bit)

My HP Stream laptop has continuously been going to automatic repair after trying to boot up and showing the error “C:\windows\system32\logfiles\srt\srttrail.txt”. I have tried videos online using the command prompt to fix it but it hasn’t worked. If anyone knows how to fix this, please tell me.

1 REPLY 1
HP Recommended

@Superkidgamer_ wrote:

My HP Stream laptop has continuously been going to automatic repair after trying to boot up and showing the error “C:\windows\system32\logfiles\srt\srttrail.txt”. I have tried videos online using the command prompt to fix it but it hasn’t worked. If anyone knows how to fix this, please tell me.


That usually indicates corrupted files.

Please run diagnostics to verify the disk itself is not bad.

Tap ESC after powering on and run the short test or at least one pass through the disk test

 

I assume you cannot boot into windows.

During the automatic repair there are advanced options and one of them is System Restore

BeemerBiker_0-1667960236666.png

 

Select system restore and pick a restore point from when the system last worked ok.  

If the system restore does not help then you will need to run the system file checker from the command prompt window.  That option is listed in the above image.

 

Running the SFC from the repair boot is complicated.  Please read the following

https://www.wintips.org/how-to-run-sfc-offline-system-file-checker-tool/

 

basically you execute the following from the X drive

X:\Sources>sfc /scannow /OFFBOOTDIR=D:\ /OFFWINDIR=D:\WINDOWS

 

However, the "D" might not be right. It might be "E". You will have to explore and look for \users\yourname to make sure that D or E is the actual boot drive.

 

 

 


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