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MARIANNE1572
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Message 1 of 2
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COMPUTER DOESN'T TURN ON

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HP ALL IN ONE
Microsoft Windows 10 (64-bit)

COMPUTER DOESN'T TURN ON. THERE'S POWER TO THE CHORD, BUT NOTHING HAPPENS WHEN I TURN ON MY COMPUTER

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The_Fossette
HP Support Agent
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Message 2 of 2
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@MARIANNE1572,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the computer is not powering on.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the computer was working fine?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Meanwhile, I recommend follow the steps in the below article and check if it helps.

 

https://hp.care/2ymhlc5

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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