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HP Recommended
HP DC 6005
Microsoft Windows 7 (32-bit)

there is a HP compaq PC,I have to press F1 to let it continue to boot everytime because the motherboard can detect the errors below:

921-Front USB 1 not connected

please now how to disable this message

because my front usb port is not working properly so i can only by pass this F1 message or another way if front usb disable from bios then also would be ok

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

here is extra front usb pin out

so i am using this one and my problem is solved

 

thanks for your suggestion

View solution in original post

6 REPLIES 6
HP Recommended

Assuming the reason for the message is the front USB ports are malfunctioning, you could disconnect them and that will stop the message.

This manual has a picture showing where the front USB ports connect to the motherboard - lower right of picture  green connection block and yellow connection block.  Typically there is a plug that fits the pin block, but it could be individual connections.  Make a note or take a picture to identify how they are connected for future reference.


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HP Recommended

my usb port not working cause of damage IC so that's way disconnect the front usb port and u know hp dc6005 given you tow other front panel usb port

i am using these port for front panel using but problem is this any starting time show this message

 

sorry for my poor english

HP Recommended

In looking at my previous post, I forgot to include the link to the manual, so here is the manual

http://h10032.www1.hp.com/ctg/Manual/c01883663

Here is the picture I referenced

2019-04-04 06_29_30-Window.jpg

There is a spare set of USB headers, (toward the right in that picture) which you could try but if that does the same thing as the other header, it could be a wiring problem on the front USB ports.  In that case, just leave the header disconnected and use the rear USB ports.


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HP Recommended

here is extra front usb pin out

so i am using this one and my problem is solved

 

thanks for your suggestion

HP Recommended

Excellent.  Glad that extra header was available.


I'm not an HP employee.
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HP Recommended

thanks for your suggestions and helping

 

please now close this thread

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