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‎10-08-2020 12:27 PM

HP Recommended
Product: HP 8000 Elite
Operating System: Microsoft Windows 10 (64-bit)

Computer will not boot from USB. The boot information on the USB drive is from iDrive. I am trying to restore this computer. In the Bios all the settings seem to be correct and it recognizes the USB drive. I have spent over 4 hours with the iDrive tech with no luck. I see others who have had similar experiences with the model HP when they have upgraded to windows 10

Any help would be appreciated

 

Eddie

1 REPLY 1

‎10-14-2020 08:08 AM

HP Recommended

@FabEddie 

I'm sorry, but we are in no situation to debug issues with third-party backup and restore solutions.

 

What you could try is using another PC an this link to download and create Win10 install media on USB stick and see if your PC boots from that: Windows 10 download

 

If it does, then it's an IBackup drive issue and we can not help with that.



I am a volunteer and I do not work for, nor represent, HP
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