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Locked

‎07-23-2023 05:56 PM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fa0000 (599K3AV)

I updated my laptop. When i opened it again it asks for the bitlocker key which from my Microsoft account says i can get in 30 days because i hadn't put a mobile phone number. But i need to open it asap. Thanks 

Category:
1 REPLY 1

‎07-25-2023 06:33 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:


4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.



If you would like help resetting the password on your product, please Contact HP support in your region. 

For cases related to BitLocker issues, please contact Microsoft Support 

Therefore, this topic is being locked.

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
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