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Can’t get sign in to come up

Pavilion 23 non touch screen
Microsoft Windows 10 (64-bit)

Ran my anti virus the other night, ran fine nothing detected, when done did normal power down(don,t leave computer on when not in use). Next day started computer boots up to lock up screen with date and time displayed, click on wireless mouse to bring up password sign on and it will not come up.  Changed batteries in mouse sit I’ll nothing, tried mouse on wife’s laptop, works fine.  Ran all HP checks and all passed.  Need help to bring password sign in to come up.

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HP Recommended

Can’t get sign in to come up

Blame Microsoft.

 

You're not the only one to report these symptoms.

 

See: https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Solution-Keyboard-mouse-stop-wo...

 

for full details & Microsoft's suggested workaround. 


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