Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

Can't log in, Password sign in will not appear

All in one 24-e014
Microsoft Windows 10 (64-bit)

The computer boots up fine, but when it gets to the typical windows 10 default picture where you click and the password sign in is supposed to show up, it doesn't. It appears for a hot second and then goes back to the default windows 10 picture. I tried a hard reset, fixing startup issues (no success), entering safe mode both with and without networking (computer hung on the "please wait..." screen for over an hour each time), restoring while keeping my files...nothing has worked.  This computer is not even 2 months old and has been used solely for work, so I know there isn't an issue with a virus.  Any help is appreciated.

Level 15
Level 15
24,801 24,575 2,132 7,851
Message 2 of 2
Flag Post
HP Recommended

Can't log in, Password sign in will not appear



Solutions from 2015 that worked for the participants:

Windows 10: No password prompt at login screen. Can not login



Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.




Kind Regards,
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation